Comments on: King Koil Mattress

By: Bob

Bob — Mon, 26 Jul 2010 13:03:08 +0000

We purchased a King Koil, King, no flip pillow top mattress two years ago. At first, it was pleasant and comfortable. After 12 months, we noticed impressions, but figured that was normal. At 18 months, the side started to bulge. It has now collapsed with the foam band extending on my side some 2-5 inches due to some defect. I am sure it would also fail the “string test” as the impressions are deeper with a unconfortable hump in the middle.

I called King Koil and the warranty person sent me the warranty form. She didn’t seem to eager to help me and kept on saying it had to fail the string test to be valid.

I weigh 175 and my wife is 150. This is clearly a structural failure. Our dealer went bankrupt and now I have to go to the manufacturer personally. I have to pay $60 for an evaluator and possibly other charges – if I can find another dealer in town to return it when the King Koil truck comes around. My mattress came with a slight rub stain from the plastic being torn and it being slid on the truck. At this point, I think I will save my money and buy a better more reputable mattress.

Check your warranty and what constitutes a warranty issue before you buy. I strongly recommend looking elsewhere. I wish I had my old Restonic. They were great at warranty service.

By: lee

lee — Mon, 21 Jun 2010 00:51:22 +0000

i just a bought a new king koil mattress and the model is crystal. the salesman told me is good for the spinal and turn free…

i only will get my mattress 2 weeks later…. but surprisingly is that i cannot find this model in the king koil website???

or the salesman cheat me…

and i found that there are many compliant about the king koil mattress.. make me also feel uncomfortable…

By: Mary

Mary — Sun, 13 Jun 2010 04:56:28 +0000

I bought a queen-size King Koil in 1994. My 6-5 stepson sleeps on it now.
Sometimes when my stepson is staying at his mom’s house, I or my husband sleep on it if my husband is snoring loudly, and we both like it far better than the expensive mattress we bought in 2007. I found this site looking for King Koil, and despite some of the negative reviews, for us it’s definitely worth trying King Koil again.

By: FaireMaiden

FaireMaiden — Wed, 03 Mar 2010 14:52:31 +0000

In 2007, my husband and I bought a ‘Perfect Solutions’ king-sized mattress set, (with requisite frame), from the ‘Jaclyn Smith’ line, (which is manufactured by ‘King Koil’). It was a top-of-the-line mattress; we paid some $3,000-thousand dollars for it. It is an innerspring with both latex and foam.

Three years later, we still can’t wait to get into bed. It has surpassed our expectations, and has proven to be worth every penny we spent… especially considering not only how much time one spends in bed sleeping, but the comfort upon arising sans backache, neckache, hip ache, etc.

Now, I’m not some naive consumer with tons of dough to blow. We did our homework, researching two years, before buying this bed. I can fully attest to the fact that ‘Mattress-World’ is the most fraudulent business in America today. There are NO regulations whatsoever when it comes to either the manufacture, or retail practices, of mattresses. I have been a party to numerous letters to various State Attorney’s General and on, and on, and on regarding mattresses that don’t live up to the claims the manufacturer’s make, as well as the totally worthless ‘warranties’ that serve only as a protection for the manufacturers, not the consumers.

So… my advice is to shop, shop, shop… research, research, research… NEVER pay full price… keep all your paperwork… put a major pad on your bed to keep it from staining (we put a one-inch wool pad on ours)… and expect to pay some big-bucks for a really good bed. The days of spending a couple-hundred for a bed are long-gone, unless of course, you WANT to wake-up with a broken back. Good luck!

By: Garry Zimmerman

Garry Zimmerman — Sun, 28 Feb 2010 16:17:32 +0000

I bought an expensive King Koil mattress and I’ve had nothing but problems. from the first week our mattress sunk where my wife and I sleep. The company told us that the depression is natural and happens in all mattresses. It didn’t matter that the “depression” was twice as deep where my 100 pound wife sleeps compared to where I sleep. Our backaches will not go away and the owner of king koil, whom I got on the phone said this was not a warrantee issue as it was normal use within tolerances. DO NOT BUY THIS MATTRESS!

By: carla stafford

carla stafford — Wed, 27 Jan 2010 21:53:09 +0000

We purchased a Natural Response memory foam mattress five years ago, and within four months there were sagging issues in the spot where each of us slept. Calling, writing, or e-mailing was a waste of time. Because of small sweat stains on the mattress despite using a mattress cover, we were told that this voided our warranty. We are now sleeping in holes. Do yourself a favor, DO NOT BUY A KING KOIL MATTRESS! We wasted $1,100 dollars. Save yourself the trouble, buy another brand!

By: Martin D.

Martin D. — Sun, 27 Dec 2009 01:57:35 +0000

I bought the Natural Response Night Rain model (latex and memory foam combo – queen size) in 2003 and have not had any issues with it. It took awhile for the memory foam to gas-out but other than that it has been very comfortable and durable. I did a lot of research before I bought it and feel I got a great deal. I expect to have it for many more years without any problems.

By: PATTI B P

PATTI B P — Wed, 16 Dec 2009 02:33:51 +0000

I love my King Koil. Explaination needed?I did do my homework. Thanks for a really great product.

By: Steven Thorne

Steven Thorne — Mon, 07 Dec 2009 12:35:53 +0000

King Koil makes as good a product as anyone else and It provides a Great Value and A Great Nights Sleep. In
these times the cusumer needs the Best Product for their
money and King Koil provides these products.

By: Steven Thorne

Steven Thorne — Mon, 07 Dec 2009 12:30:42 +0000

This is to Robin L.,
Like all brands King Koil makes different models from top to bottom. Laura Ashley is a fine line of products and not a Cheap Brand like you said. All bedding factories have a warranty on their products. There are situations that void warranties. Not having a center support, but in most cases if the customer puts one one their bed or frame. It will most likely coreect the problem. If the mattress has stains it will void warranty, etc. If king Koil did not take care of your problem. I could see your comments having merit; but since they did. I think youor comments are not warranted.