Comments on: King Koil Mattress

By: Laura

Laura — Mon, 23 Jan 2012 01:25:11 +0000

Now I’m really worried. I bought a King Coil from Art Van 11/25/11 which means I’ve only had the bed for two months. There is a definate sag in the middle of my bed. I am not a large person and this is not acceptabe. I will be calling Art Van tomorrow. I also purchase the mattress pad they said I had to have to make my warranty valid so we’ll see???

By: Annette

Annette — Sat, 08 Oct 2011 15:57:16 +0000

I’m like u…I just purchased a queen set of King Koil Spinal Support Pillowtop Mattresses…and I’m scared & undecided..

By: CLara

CLara — Sun, 02 Oct 2011 11:53:42 +0000

Any experience with King Koil Spinecare Medium Mattress? I just bough it..but reading your review I’m getting scared!

By: David Wright

David Wright — Sun, 11 Sep 2011 18:31:10 +0000

I bought a King Koil Spinal Gaurd 8 years ago and love it. End of sleepless nights . Thank You King Koil for making such a fine mattress

By: Grace

Grace — Thu, 25 Aug 2011 03:10:26 +0000

We purchased a Laura Ashley queen set and LOVE IT!

By: mary

mary — Wed, 22 Jun 2011 04:47:20 +0000

we bought a king koil plush, pocket coil, pillow top – the works ($1800). We hated it from day one. Becareful of pocket coiled mattresses as they are a very soft design and the pillow top makes it even softer, so we sunk into it. In one month there were huge indentations and it was very, hot. For the first time in my life I woke up with night sweats. Two years later I am getting lower back pain in the mornings and I am off to buy a Sealy with NORMAL springs – No pocket coils (cheaper). The fact that you cannot flip mattresses these days makes them age quicker. I am not old nor fat, nor unhealthy. We have had an expensive lesson: The pocket coils and more plush/ pillow tops a bed has, the more expensive it is, the softer and hotter it is. Unfortunately you need one or two nights sleep to try a mattress out, not half an hour in a store. Maybe it is not king koil that is at fault, maybe we just chose incorrectly , but I am staying away from king koil all the same.

By: Wanda

Wanda — Fri, 03 Jun 2011 18:23:39 +0000

I am on my second Laura Ashley King Koil. I purchased the first one from a local furniture store in April 2009. I complained and complained to the furnitlure company and received a second mattress on 4/23/10. The same thing happened to the second mattress as the first one. A large sink hole on the side I slept on. Well, here it is June 2011 and I had to go out and purchase a new mattress from a different dealer. I would be ashamed to sell this product to anyone. Having the same thing happen to the second mattress as to the first mattress, I would never recommend this product to anyone. I had such backaches and couldn’t stay asleep at night. So much for the 15 year guarantee. Lets put them out of business!!!!!!!!!!!!

By: Barbara & Paul Craw

Barbara & Paul Craw — Fri, 03 Jun 2011 17:22:07 +0000

We purchased our King Koil king size mattress Jan,2010. Checked many mattresses and websites. Since we have been married 63 yrs and have had several mattresses in our life we wanted one that would last us and help our back. King Koil was the worst mattress we have had. We do not have a lot of money and wanted something that would last. We were not given the warrenty when we looked at the mattress. In just a few months it started to sag. We had a large mound in the center. We could only lay in one spot and our backs were worst than ever. We went back to the company we had purchased the mattress from and he said we would have to contact the company and gave us forms to fill out and then gave us a copy of the information about sagging and etc. We have rotated the mattress as suggested but it didn’t seem to help, only get worst.
Seeing the form was to be sent to Dixie Redding Co. Miami,Fl with $65.00 and someone would come out and measure the sagging.
I decided to call the King Koil company and see why I had to contact another mattress company. After two calls in which they did not call back, I finally talked to someone and they said Dixie Bedding Co made the mattress and they did not stand behind the work. I called Dixie Bedding and was told until they received the form and $65.00
they would do nothing and if the sagging was not over 2″, it would not be considered defective. We measured the sag when we were laying on it and it was 5″, but came up to about l 3/4 when we were not laying down. We decided not to throw good money after bad
and to just never buy King Koil mattress again. One of our bad investments. We have now had our son help us turn the mattress completely over and brought a 3″ menory foam topper ,and it is a better mattress than we had, until we can afford to buy a good mattress BUYER BEWARE.

By: Nichole

Nichole — Wed, 01 Jun 2011 03:04:27 +0000

I purchased a King Koil, Laurie Ashley at the end of February of this year. Before I purchased the set, I had been sleeping on the sofa for sometime, which really caused problems with my back. Once I began sleeping on my new mattress, I noticed that my back began to hurt more. I figured because I had been sleeping on my sofa for sometime that my mattress was trying to correct what the sofa ruined.

When I layed on the set in the local Art Van store here in MI, the mattress was very plush and bouncy; I absolutely loved it! The salesman could not sell me on anything else once I tested it out. However, once the set was home, I had a hard time believing that it was the same type of mattress. I really thought it was a firm. There is no plush, and no bounce whatsoever. I was going to test it out for the 30 days allowed. If the comfort levels had not changed, I was going to return it for something different. I allowed my mattress to air out on the bed without plastic for two days before I put the waterproof protector on it. Well, my young child came into my room and wasted a little apple juice on it, which now voids out the warranty. How unlucky, right?

Well, it’s been 3 months, and every now and then I still have a little pain in my back, but I’m not tossing and turning like I had when I first purchased the set. It’s a pillow top- no flip, so I have to rotate it every month as it has been directed. At this time, other than the set really not being a “plush” style, I do not have any problems with the craftsmanship.

I will provide an update in 3 months.

By: Patrick

Patrick — Fri, 06 May 2011 01:09:25 +0000

After just 6 months our expensive king size King Koil is sagging on both sides of the bed. My wife has terrible back pains every morning and now insists we get rid of this monster and buy a decent mattress. This was not a cheap mattress and actually replaced another less expensive King Koil which sagged after only 1 month. City Furniture is the worst to deal with as far as returns go.